Dear Customer,
We thank you for trusting our services. Looking forward to serve you better.
Feedback from our customers is very vital to help us continue to improve high quality customer service which we commit to providing our customers.
Please take a moment to complete this short questionnaire to help us improve our business.
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Select Department your are dealing with at Al-Rashed:
- - select department -
Shipping
NVOCC
Marketing
Import/Export
Clearing & Forwarding
Project Logistics
Accounts & Admin
IT Services
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POC at Al-Rashed:
Please mention name of ARIS Staff you have been dealing with...
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How long you have been using our services?
Please indicate the how long you have been using our services i.e., months, years etc....
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Select type of Feedback you wish to submit:
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Please help us improve our business by providing your valuable feedback.
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Quality of Work:
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Customer Service (Timeliness of response to inquiries by Customer Service):
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Flexibility (Flexibility for Special Requests):
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Compliance (Compliance with Instructions):
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Services (Available Range of Services):
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Handling (Handling of Cargo):
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Suggestions:
Please leave your suggestions....
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Other Comments:
Please feel free to leave your suggestions or comments you might have on our services.....
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Service Issues:
Please list down the service issues you have faced, so that we can investigate into same....
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Would you like us to contact you?
Once we have investigated on the issues highlighted, we can revert back with our corrective actions taken...
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Please rate our Overall services:
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Would you be recommending our services to others?
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Would you use our services again?
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Name:
Your Full Name
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Company Name:
Name of your organization
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E-mail address:
Your E-mail Address
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Contact Number:
Your contact number
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Your Title:
Your post/title in the organization
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Preferred mode of communication:
How would you like us to communicate with you?
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Would you like to subscribe to our monthly newsletters and service updates?
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Thank you for your time. Please click submit to complete the survey.
If you have any question, please contact us through our call center on +965 2291 2800 or email us (kuwait@al-rashedgroup.com).
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